He said it could have been a defect. November 2018 it just stopped cooling. The youngest Kenmore refrigerator Ive known to die was just past ten years old. When I called LG they saod they would give me numbers to call for a tech to come out service charge alone would be 95.00. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. History would suggest that we will be in the same position in another 6 months down the road. Sears was of no help when I called so I hired a local repairman to come take a look. On 8/22/19 I noticed that the ice maker was not making ice. The thing that bother me the most was that their was no sense of urgency on Sears behalf. My Kenmore Elite 74015 30.6 cu. If you dont find continuity, replace the fan or just the motor. Right before Christmas 2021, it stopped working and lost all of our food. Worse encounter appliance wise I have ever been a part of. I put a thermometer back in the fridge and set the temp to 36 for fridge and -1 for freezer. May 26, 2022 by I am highly disturbed by this. I purchased a LG, French door-in-door, bottom freezer Refrigerator; model # LFXS 24663S, in June of 2015. Purchased Kenmore Elite in November 2015 and it stopped cooling in less than 4 years. not even frozen. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. This is total bs especially when LG knows about the defects. BUT ON SALE FOR $500. $1100 to fix. I was better off purchasing a real appliance from Lowe's after the first year this gave me problems. With a kenmore elite refrigerators compressor failure you are able to keep food preserved in a new state for a long time. This a very poorly made appliance from Korea and quality control from their production line is obviously not in place. I would like to know of any class action suites against the manufacturer or Sears for selling this low-quality, high-priced failure. Model 795.74025.411. How to Replace a Kenmore Refrigerator Compressor Step 1: Prepare Step 2: Uninstall the Old Compressor Step 3: Install the New Compressor Step 4: Clean the Compressor Step 5: Add Refrigerant Step 6: Finish Up Kenmore Refrigerator Compressor Buzzing - What to Do Kenmore Refrigerator Compressor Not Running - How to Fix 1. I don't have this kind of money to spend a a repair. Hello people from the USA! $2500 paper weight. They tell me there is no recall for this issue. The manufacturer and seller have known about these faulty compressors for OVER A DECADE! I then called Sears. I have not been able to get a Sears person out to fix until the 28th! are there any class actions involving this product? May 27, 2022 by I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. Just last month, we had to have the ice maker replaced because of a leak. Within a little over year the unit quit and she lost a "ton" of food. The is the first time that we have ever experienced a situation like this with a Sears product! I discover that this KENMORE ELITE name, which I know and trust and buy for its quality and performance and durability/dependability , is just on the outside when its actually an LG. However, a refrigerator compressor is . We purchased the Kenmore Elite bottom Freezer refrigerator April 2015. I was in tears. I have a Sears Kenmore Elite 3 door fridge with a LG compressor that has failed they are coming out but I feel like it should be recalled and replaced at this point I've been without a fridge for 3 weeks and they haven't even come out to order the part yet, My Kenmore Elite 795.740xxx.411 only lasted 2 years and the repair guy said there was a leak in the system. Not having any faith in Sears any longer, I had an Abt Service Tech come out, and the unit was diagnosed as having a sealed system compressor failure which would cost between $1200 to $1500 to repair! I've never paid as much for a refrigerator as I did for this one and I've never had any issues with any other refrigerator that I have ever owned but this one! VW/Bosch Emissions. Tech advised me to dispose of refrigerator all together and never to purchase another LG, Kenmore, or Samsung unit. Obviously, nothing has been done to resolve this problems over the years. The compressor itself may be defective. I am living on social security and have very little extra money to cover these repairs to my refrigerator. Sign me up for a class action lawsuit. For the water from the dispenser to flow properly, the water filter must sometimes be tightened to an exact tightness in the filter housing. I have model #795-72483-411, serial # 807KR00307 which is a Kenmore Elite. It's been 9 days since we called to put in a claim to have the refrigerator repaired and they have not sent out a tech who can diagnose the issue. You may want to add a little extra of the refrigerant. My issue is the machine will not stop running and its making a grinding noise. My compressor went out in Kenmore Elite. I want a new one as well. We should do this every year until we get a judge that holds these guys accountable. (Must Read), Tappan Dishwasher Problems: 7 Common Issues (Must Know), GE Portable Airconditioner Not Cooling (With Solutions), Frigidaire Portable Airconditioner Not Cooling (With Solutions), Danby Portable Airconditioner Not Cooling (With Solutions), LG Portable Airconditioner Not Cooling (With Solutions). In the past every appliance, tools came from Sears. After waiting nearly a month for the service appointment yesterday the tech came and validated that it was indeed a compressor failure. In addition, I lost approximately $200 or more in food. Down to $750.00, after having to buy an extended warranty. Well this lady has learned a valuable lesson. Call for service, the compressor is not working. First time repairman came out, he replaced the compressor and said the circuit board was not sending voltage to compressor. Can't get an appointment for 3 weeks. I have notified LG and called every repair person with about 50 miles. I know this model is a LG and ai can promise you I will NEVER purchase a LG again. Hello we purchased a Kenmore Elite model#795.72489.410 it stopped cooling,making ice,or freezing I had 3 repair person came to our home and diagnosed a bad Compressor, they all told me it had a 10 year warranty. Despite it being a known issue, since we were at the 17 month mark (vs. being within the first year), we were faced with the choice of repairing the refrigerator out of pocket, or recycling it to try another refrigerator. They would not take responsibility and would not put me through to Customer Relations. Our unit was purchased in Dec 2018. Yet its been a week and our refrigerator still does not work. Same story here. Replaced compressor and faulty wiring. Sears Kenmore Elite 795 Refrigerator After 3.75 years of working, the unit stopped cooling. Bought refrigerator in 20l8 compressor just went out 2022. Paid $3200. I also missed the deadline for the lawsuit. Repair would over $800, even with compressor part replacement covered. This one will cost about $1600 to replace the compressor. It's a good thing we have a little frig in our garage. Move the probe from one pin to another; there are 3 of them. Lash Boost. We were put on the emergency list - that means a service repairman will be out in a week - unbelievable. He said, "It's out of Freon, they all so that" He proceeded to tell my husband that it's and LG product and a piece of crap. The compressor went out in October of 2017. Sears couldn't get a repairman to my house for over 2 weeks, so I called an independent repairman. Minimal amount has been offered for lost food, which doesn't even come close to what it actually costs. Appointment canceled due to no serviceman available in the local area. What has happened to Sears quality and customer service??? Model # is 79551839410..Who can help me with getting this resolved. Bought Kenmore Elite Model # 79551833412 from Sears Store. Refrigerators should last more then 2 yrs. The unit cost me $1900.00 new. Notice ice wasn't being made & freezer not cold. Is this refrigerator model in any kind of recall. My number is 795.71053012. He informed me that while the part was free, it would be $705 for the repair to be made. going to cost you $20 in fuel. Kenmore fridge door not closing properly due to worn seals, tilted hinges, crisper drawers sticking out, or misaligned shelves. Needless to say all the food was lost. Fridge stopped working and I called customer service 888 536-6673 and was told by rep Carmen that due to recall and class action lawsuit if the problem was the compressor which has a 10 year warranty I would only be charged a $129 service call, the compressor and its installation would be free of charge. The technician said that the I needed a new condenser which would be no charge because that's the only thing covered under the "warranty" but the other parts and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $600 a year but it would cut the $858.23 in half. How Long Does a Sub-Zero Refrigerator Last? Will cost upwards of $900 to be fixed not counting all the food that was lost and money being spent eating out all meals. I have Kenmore Elite 795.72053.113 with FC75LBNA Compressor and EBR73093613 PCB . Well now it has stopped working and we can't even find anyone to come out and service it since it's a Sears Kenmore Elite! Start Relay Is Damaged 2. We contacted Sears and were told that we had to call LG. I was then advised to go to Schedular chat on Monday. Linda O'Beck. It helps keep the refrigerator functioning optimally. He told me to join the lawsuit and get my money back for the LG fridge. He said I need to call Sears because they maybe able assist with a lower cost of repair because their starts at $900 to $1300. Small claims court here I come. Electrolux Dryers. I called and was informed that my warranty expired on april 30, 2018. So apparently I bought the unit with a faulty issue and Kenmore knew it from all the complaints I see and did nothing before selling me this unit. If there is no continuity, replace the relay. If they are dirty, the compressor would become too hot and may stop running completely over time. The ice maker stopped working, froze up. The start capacitor also plays a role here. The linear compressor recently failed and according to my product manual the linear compressor is suppose to have a 10 year warrantee with free replacement. No need for expensive in-home service calls. Called a bunch of appliance repair companies and had a few who asked for the model number and since it is an LG built, they did not want to come out and check it out. I just had my Kenmore refrigerator, Model# 79570323310 (purchased date 02/2016) with 3 year warranty from Sears just suddenly stop cooling after owning it less than 3 years and 7 months. Compressor runs non stop. Double-check to ensure that the power switch is correctly turned on and the power cable is correctly connected to the electrical socket. I spoke to a local repair shop and they've seen nothing but issues with the linear compressors. Purchased a Kenmore Elite Refrigerator in 8/2016, the compressor is out at exactly 3 years. it We had service come in which they checked the condenser and the main board after they reset the main board , it began to cool but only for a short time mainly the freezer. They will replace the compressor but I am still having to pay $169 for additional parts and $431 for labor as well as the food I lost when the freezer quit! Also called to the local repair shops and they said we should go with Sears as they should be fixing it for free as there is a class action lawsuit going on against kenmore and LG! ft.). Took 1 week to get someone to look at it. Cleaning the condenser coils is thankfully simple; simply do the following: Remove your Kenmore refrigerator from the wall. He also said that since Sears has to replace the compressor since it is under warranty, they overcharge on the labor to offset it. We are spreading the word: Do not buy an LG refrigerator because it is not worth $3,000 when it does not last even 2 years and LG does not care about their customersthey only care about making the quick $$$. I paid 2599 for a defective refrigerator and I am still paying for it in payments :( I had to threw everything away and I honestly don't know what to do as I cant afford another one right now!!!! ;-). Last compressor just Friday, 8/9/19. It started making noises off and on, getting more frequent. Sitting in the lounge wanting to watch your favorite show on the television and all you can hear is the hum of the fridge. We were able to finally get a replacement fridge in June 2016. I call the warranty who sent out a part and told me a repairman would contact me. Consequently, it overheats from all the work. And when one no longer works after years of use. Then, fix the tube in the middle to a vacuum pump. Talked to 5 different repair men. What recall? Performed tests on the PCB and all good, Found issue with compressor. It sounds as though the motor is still working but it is not cooling and it periodically is making a strange short sound. Sears said sorry, no warranty. A defrost timer is the most likely culprit. We were happy with this unit until now! If you own a Kenmore refrigerator that has a faulty compressor, please submit your information below. I am beyond frustrated with Sears. You can also check the start capacitor as it helps the compressor to operate well along with the start relay. Same as with an automobile recall. Orders parts, parts come in 3 days, takes another week to get technician out to fix it. He wants to replace a good board and value, plus labor and the compressor is under warranty. They all want their own people for the final verdict. Serial # 709kr00501. Called sears and emergency appointment set up for week later! Paid $89 for service charge. 1000 dollars to have it fix. LFX 289685/00 April of 2019. I would have bought the extended warranty for 5 years had I ever worried that a compressor would fail in less than 10 years because the machine had a linear conpressor versus a reciprocating compressor that is standard with GE machines. Sears and Kenmore are of no use. This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the socket. We were concerned and called a repairman out. They came out and replaced the operation panel and it worked for a couple of hours - I called them back and he said the compressor was bad and would keep blowing everything. Model 795.73133.410. I just discover the ice maker also shorted out and burnt. $85.00 service call, it will end up costing me close to $800.00 dollars once parts are received and unit is repaired. Purchased a Kenmore model 795.7305 (3-door, stainless steel) in February 2017. They could have sent a new one by the time this 8 weeks expires and pray this gets resolved then! LG ran remote diagnostics using my cell found and found nothing wrong, even though I was standing in a puddle of defrosted food juices. Last LG product I ever purchase. If the floor is not level, use a spirit level and adjust the feet. Someone needs to be held accountable! Like everyone, I lost a lot of valuable food and I have to buy mini-fridge to keep household running. Mine did not. Due to the COVID -19 stay at home restrictions and social distancing measures in place the earliest an appointment for a tech visit is a week from now, 4/17/20. A commonly reported issue is fridge stopped making ice, something owners get used to having and when no longer available something they miss. Sears Tech came out charge $99 for the service call and changed compressors, stated they have design issues, I expect this to happen again. After seeing the list of compliant this is what Sears & LG wants! Kenmore and Sears are not what they used to be. Would certainly like compensation not only for repairs, but for all the lost food. open the freezer and fridge to nothing being cold at all. every time this happens the food in the upper part of the fridge heats up and all the food spoiles . I'm so frustrated that I have to buy a new refrigerator after 1.5 yrs!! He did see notes regarding the seriousness of my situation. LG needs to be investigated thoroughly. I know the published unemployment rate is low, but how many people have simply stopped looking for work? So I guess I will have to unload it for the second time and wait 24 hours. Do not by any Kenmore appliances as they are cheap junk now. They got us any way you look at it. This guy informed me this is typical for these LG refrigerators and he does this work at least 1-2 times a week and he said don't be surprised if the replacement doesn't do the same thing because they have not fixed the problem in the replacements. Serice call total of $514. 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