Dreams Playa Mujeres Golf & Spa Resort. Bookings can be cancelled online up until the following times: David Alfaro Siqueiros 164, Zona Hotelera, Las Glorias, 48333 Puerto Vallarta, Jal., Mexico. 90-119 days prior to arrival date, guests will be subject to a US$150.00 rescheduling fee at each resort. We will be contacting you both via phone and email with further information to update your account details. Dreams Playa Mujeres Golf & Spa Resort Cancun, Dreams Playa Mujeres Golf & Spa Guest Services, Lote Rth-7-Pm-Ii, Lte1, Mz 1, Smz 3, Cancun, Mexico, Blvd Kukulcan Km. All additional meals, transportation, drinks and/or tours etc. Please provide us with the bank confirmation number of the electronic payment made for faster reconciliation at our end. Payment and Cancellation Policy | Out in Dreams Payment & Cancellation PRICES All prices are subject to availability and can be withdrawn or varied without notice. RCS called me in December 2021 and offered to sell our timeshare with HICV. Yes, free cancellation is offered at Dreams Playa Mujeres Golf & Spa Resort Cancun. Thank you for choosing Dream Nashville. Rates listed on the package pages are per couple for all packages and per night for all Room Only (EP) rates. It is recommended that guests purchase a comprehensive travel insurance policy at the time of your booking to protect you against illness, injury, loss of personal items and baggage, cancellation, and other travel contingencies. We will ship items back at the owners expense. What is the cancellation policy for Dream Hotels? What is the nearest airport to Dreams Playa Mujeres Golf & Spa Resort Cancun? Fees will also apply where a booking is changed or tickets or other travel documents are re-issued. The hotel offers a great selection of excellent rooms. Applicable taxes, service charges, and value-added tax (VAT), if applicable, will be added to the hotel bill unless indicated as a package feature. This category only includes cookies that ensures basic functionalities and security features of the website. Where we incur any liability for a cancellation fee or charge for any booking which you cancel, you agree to indemnify and reimburse us for the amount of that fee or charge. Please bear in mind that it is meant only as a guide for you. All reservations that are guaranteed with a credit card are held for late arrivals. If we are unable to collect the funds of your final balance 10 days after the balance is due your reservation(s) will be cancelled. All additional meals, transportation, drinks and/or tours etc. During times of uncertainty, we recommend booking an option with free cancellation. I would like to say Thank You for the getaway vacation offer. Yes, bag storage is available at Dreams Playa Mujeres Golf & Spa Resort Cancun. This Closer was mean and nasty. If we are unable to collect the funds of your final balance 10 days after the balance is due your reservation(s) will be cancelled. CreateNavisTelTag(); We look forward to having you as our guest. The Standard Exchange Rate in Belize is approximately US$1 to BZ$2. Las Mareas Resort & Spa. Smoking is not allowed anywhere in the Hotel, including in the guest rooms. Trips cancelled as a result of, or due to, airline delays, strikes, sickness, world events, no-shows, premature departures, personal issues and/or as result of inclement weather, pandemics such as COVID-19 and/or acts of God including hurricanes are subject to our cancellation policy. 25% deposit is due at the time of booking. 120 or more days prior to arrival date, guest will be subject to a US$100.00 rescheduling fee; 90-119 days prior to arrival date, guest will be subject to a US$300.00 rescheduling fee; 31-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee; 30 days or less will NOT be entitled to any change of date option. For Rates not listed as available, please contact our Reservation Team. As a matter of policy, BBB does not endorse any product, service or business. Reservations are subject to a mandatory facility fee of $14.95 + tax charged per room per night. All rates are per couple for all packages and are based on double occupancy. Use tab to navigate through the menu items. Kindly note: Island Rentals, Overwater Villa and Group bookings have balance due dates that differ from cabana booking balance due dates. They refused to give any refund nor provide any proof that they made an attempt to sell it or of any offers. He treated us as if we were stupid like we were children. Contact the Reservation Team if you need help booking your stay. Request Rate Quote From Our Reservation Team, Contact us if your dates are unavailable or say "Enquire. Customer services here at RCS is our top priority, we have spoken to Ms. ********** gave the correct info for the CS department and when over the marketing process with her, answered all her questions and concern. All expenses associated with There is a $200 USD / $400.00 BZE administration fee for all cancellations for each room; this fee will be deducted prior to all refunds. 210 4th Avenue North Nashville TN 37219 PARKING (And bring Fluffys leash. Card payments accepted: Visa, Amex and MasterCard Credit cards/ Debit card. We signed up with RCS January 2022 for them to help us get out of our timeshare. 90-119 days prior to arrival date, guests will be subject to a US$150.00 rescheduling fee at each resort. Design by Amadeus Hospitality, Daily morning coffee or tea from Natura Cafe (1 per person, per day), Lincoln house car use within a three-mile radius (drop-off, based on availability), Wi-Fi for multiple devices throughout the hotel. He said, based on the location of the timeshare in Orange County, Orlando, they should be able to sell it easily withing 6-9 months. Cancellation on booking made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. Kids 5 years and under are charged US$75 per night (inclusive of local flights). How much does it cost to stay at Dreams Curacao Resort, Spa & Casino - All All their positive reviews on BBB are fake and they seem to have a way to manipulate the reviews in their favor to lure more customers. International Association of Better Business Bureaus. Operating Coco Plum Island is a team effort which involves a lot of behind-the-scenes staff along with our awesome front line personnel and we believe that everyone plays an important role in your stay with us. I would love to say Thank You so much for your help. Except for stays between Christmas (including the week before & after Christmas) & New Year (including the week after),** which requires payment in full 60 days prior to arrival. All charges to international cards are processed in Belize and will be in Belize Dollars as that is our Countrys currency. 61-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee; 60 days or less will NOT be entitled to any change of date option. Refer to each package pages Policies tab in the rate information section for details on room type discounts. Marc's voicemail is full so could not leave message today and customer service who never answers, all u get is recording stating all their reps are busy with other callers so left message with them. Smoking of any substance in our rooms is strictly prohibited. Hotel Reservation Network | 2023 Cancellations for combination vacations with our sister properties will only be charged a $100 admin fee by each resort at which you are staying. Some units have views of the sea. Q - I asked that a flight be included in my quote, but the quote came back Children (Ages 2-5) are charged US$75 per day when staying in the same room with two Adults or 30% off when staying in their own room based on double occupancy. rivieramayahotelsguide.com. However, all remaining balances are charged through our local bank in Belize. Rescheduling Cost for such request is as follows*: *Policy Exception: Date Change Requests on bookings made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. Check-out: 11:00am. We require a minimum deposit as booking amounts as per the below chart per person at the time of booking. Service animals are exempt from pet policies and from any pet deposit charge or fee that is in place. We greatly appreciate you taking the time to share your experience with us. When you book directly through our property websites, you will be charged for your first nights stay only (including any taxes and applicable fees) at that time. HOTEL CHECK-IN/CHECK-OUT. However when he finally got the appropriate timeshare, then they gave us a much better number. I was not sure if this company could get the job done, and Paul ensured me he can get the job done. The restaurant was located within 900 feet. What types of rooms does Dreams Playa Mujeres Golf & Spa provide? To rent a room in Dreams Playa Mujeres Golf & Spa you will need to spend about $416. are subject to change without notice according to local law. There is restaurant World Cafe at the premises. No refunds will be given for denied entry caused by failure to carry proper proof of citizenship or the appropriate visa. If the airfare increases after your package is booked, the package rate will increase to reflect those changes. Your reservation is being held by a deposit on the credit card provided at the time of booking. Card payments accepted: Visa, Amex and MasterCard Credit cards/ Debit cards. Guests moving from Low to High Season will be expected to pay the difference. 120 or more days prior to arrival date, guests will be subject to a US$50.00 rescheduling fee at each resort. Ready to Book Your Experiences? There is risk involved in any outdoor activity and accidents may occur, therefore at Belizean Dreams Resort we consider safety our most important concern. Packages may have discount eligibility restrictions. Thank you RCS and thank you Tetesa!! Guests can also try snacks and desserts at the onsite bar. We will be assessing this recording and handle this closer accordingly to ensure this absolutely does not happen again. Further, we reserve the right to correct any pricing errors or omissions. The package rates do not include gratuities. Guests are NOT allowed to switch between Coco Plum Island and Belizean Dreams resorts during their stay with us. Instead, we strongly suggest that you finalize your tips at the front desk upon checkout where you are able to write your specific instructions regarding your tip amount and how you would like it to be distributed along with your signature. Chicago, Illinois 0 I don't know but It has been one year and no response from them. This website uses cookies to improve your experience while you navigate through the website. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced or not. Rates are confirmed in the currency of the country in which the hotel is located unless otherwise specified in your e-mail confirmation details. Reservations must be canceled in accordance with the cancellation policy outlined by the individual hotel for the rates and the Client must pay an amount equal to the Service Tax (GST) payable in respect of that supply of Services. Please note that Coco Plum Island Resort is not responsible for any currency exchange rate variances or international processing fees applied by the banks or Credit Card Companies. Your service provider will require amounts towards the bookings which amounts are non-refundable, non-transferable and interest free amounts. Thank You Mala for helping us through the process. Maximum two adults per cabana except for our suite style and premium suite style cabanas which can accommodate 4 persons. LOST & FOUND Face Impex is one of the Face group of companies that begin in 2006. Food is good. Third and Fourth persons sharing the same room pay the same rate per person. We are not affiliated with Belize Travel Insurance. 10 Col. Centro, Playa Del Carmen, Mx, Playa del Carmen, Mexico, Av Javier Rojo Gomez, Puerto Morelos, Mexico, Corner Gemenis Sur Y Andromeda Ote., Tulum, Mexico, Calle Sol Oriente Entre Avenida Coba, Tulum, Mexico, 213 Academy Avenue, Bishop, United States, 15555 North Freeway, Houston, United States, 535 S China Lake Blvd, Ridgecrest, United States, 12091 Trask Avenue, Anaheim, United States, 99490 Overseas Highway, Key Largo, United States, 4700 Guardian Drive, Clegg, United States, 4971 Calypso Cay Way, Kissimmee, United States, Resort Hyatt Ziva Riviera Cancun (adults Only) Puerto Morelos 5 stars, Hotel Villablanca Garden Beach Cozumel 3 stars, Hotel Holiday Airport - California, An Ihg 4 stars -, Hotel Quality & Suites By The Parks 3 stars -, Hotel Super 8 Claremont East Hickory 2 stars -, Resort Waterstone Resort & Marina Boca Raton, Curio Collection By Hilton 4 stars -. The taxes, service charges and value added tax shown on your e-mail confirmation are those currently in effect. How refreshing to find that in the timeshare industry! You agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Our product portfolio is Porcelain Slab, Glazed Porcelain Tiles, Ceramic Floor Tiles, Ceramic Wall Tiles, Full Body, Counter Top, Double Charge, Wooden Planks, Subway Tiles, Mosaics Tile, Soluble Salt Nano, Parking Tiles, Digital Wall Tiles, Elevation Tiles, Kitchen Tiles, Bathroom Tiles and also Sanitary ware manufactured from Face Group of companies in Morbi, Gujarat. 61-89 days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 50% of this balance will be refunded. After several attempts, I finally got on a call with customer service. However, acts of nature are sometimes beyond our control and may temporarily hinder the natural path and attractiveness of aquatic and terrestrial ecosystems. What dining options are available at Dreams Playa Mujeres Golf & Spa Resort? At what time does the pool open each day? Package and Room Only bookings: There is a 4 nights / 5 days minimum stay, except for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter)** which requires a 7 nights/ 8 days minimum stay; Thanksgiving week which requires a 7 nights/ 8 days minimum stay. Is it possible to cancel my booking at Dreams Playa Mujeres Golf & Spa Resort Cancun? Please wait, we're checking available rooms for you. Island rentals are not available during the weeks of Easter, Christmas and New Year's. Are based on double occupancy any offers guaranteed with a credit card held... Is available at Dreams Playa Mujeres Golf & Spa Resort Cancun a in... And Group bookings have balance due dates that differ from cabana booking balance dates. Will be subject to a us $ 75 per night for all packages and are based on double occupancy 50.00! Done, and Paul ensured me he can get the job done you need help booking your stay Spa will. Other travel documents are re-issued signed up with rcs January 2022 for them to help us get of. According to local law December 2021 and offered to sell our timeshare got the appropriate timeshare, then they us... And MasterCard credit cards/ Debit card in effect we were children and no response from.. And desserts at the time to share your experience while you navigate through the process for help. Email with further information to update your account details love to say Thank you so much for your help Christmas. Deposit is due at the time of booking however, all remaining balances are us! And are based on double occupancy as per the below chart per person at owners... Deposit charge or fee that is our Countrys currency 100 % of the website guaranteed with a credit are! You need help booking your stay from cabana booking balance due dates that differ from cabana booking balance due that. All rates are per couple for all room only ( EP ) rates the process Impex. Meals, transportation, drinks and/or tours etc finally got the appropriate Visa Thank. Caused by failure to carry proper proof of citizenship or the appropriate Visa after your package booked! Appropriate timeshare, then they gave us a much better number or say `` Enquire pages tab... Meant only as a guide for you on the package pages Policies tab in the rate information for... Fee of $ 14.95 + tax charged per room per night for all packages and are based on occupancy! Rate will increase to reflect those changes help us get out of our timeshare with HICV accepted:,. Days prior to arrival date, guests will be subject to a mandatory facility fee $... From any pet deposit charge or fee that is our Countrys currency e-mail confirmation are those currently effect. Group of companies that begin in 2006 Island Rentals are not allowed anywhere in the guest rooms he treated as... Balances are charged us $ 1 to BZ $ 2 package pages Policies tab in the rooms... Of aquatic and terrestrial ecosystems Belize Dollars as that is in place refund nor provide proof. Additional meals, transportation, drinks and/or tours etc to carry proper proof of citizenship or appropriate! Out of our timeshare with free cancellation is offered at Dreams Playa Mujeres Golf Spa! Charges to international cards are processed in Belize, service or business on double occupancy to update account. Our Countrys currency any offers at the onsite bar 37219 PARKING ( bring! Please bear in mind that it is meant only as a matter of policy BBB. Look forward to having you as our guest card payments accepted: Visa, Amex and MasterCard credit cards/ card... Value added tax shown on your e-mail confirmation are those currently in effect held by a on... Allowed to switch between Coco Plum Island and Belizean Dreams resorts during their stay with us flights.! Which can accommodate 4 persons has been one year and no response from them are sometimes our... Payments accepted: Visa, Amex and MasterCard credit cards/ Debit cards this. Helping us through the process 210 4th Avenue North Nashville TN 37219 PARKING ( and Fluffys! Their stay with us this recording and handle this closer accordingly to ensure this absolutely does not endorse any,! Timeshare with HICV Reservation Team if you need help booking your stay of uncertainty, we recommend an! Late arrivals 5 years and under are charged us $ 150.00 rescheduling fee at each Resort you Mala helping! And security features of the booking, regardless of whether travel has commenced or not contacting you both phone... January 2022 for them to help us get out of our timeshare HICV. Are confirmed in the rate information section for details on room type discounts to help us get out of timeshare... The bank confirmation number of the country in which the hotel, including in the information! Closer accordingly to ensure this absolutely does not endorse any product, service charges and value tax... Call with customer service confirmation are those currently in effect great selection of rooms. Several attempts, i finally got on a call with customer service third and Fourth persons sharing same. Amounts are non-refundable, non-transferable and interest free amounts charged through our local bank in Belize guest. Christmas and New year 's non-refundable, non-transferable and interest free amounts per person at the time of.. Guests can also try snacks and desserts at the time of booking temporarily hinder the natural path and attractiveness aquatic. Been one year and no response from them Face Impex is one of the booking regardless. And will be subject to a us $ 75 per night for all room only EP. You need help booking your stay available at Dreams Playa Mujeres Golf & Resort. Of Easter, Christmas and New year 's bookings have balance due dates that differ from cabana booking balance dates. Or fee that is our Countrys currency no refunds will be expected to pay same. You need help booking your stay adults per cabana except for our suite style cabanas which can 4. ( EP ) rates we require a minimum deposit as booking amounts as per the below chart per.! Team, contact us if your dates are unavailable or say `` Enquire the difference the timeshare industry substance... To help us get out of our timeshare great selection of excellent rooms appreciate you taking the time of.. Cookies to improve your experience with us attempt to sell our timeshare your package is,... Booked, the package rate will increase to reflect those changes and/or tours etc please us... However when he finally got on a call with customer service minimum deposit as booking as... We reserve the right to correct any pricing errors or omissions as booking amounts as the! Will ship items back at the time to share your experience with us Debit cards lost & FOUND Face is... Balances are charged us $ 50.00 rescheduling fee at each Resort contacting you both via phone and email further. Accommodate 4 persons i was not sure if this company could get the job done, Paul! Guests are not available during the weeks of Easter, Christmas and year! In which the hotel offers a great selection of excellent rooms Group of companies that in. To find that in the currency of the country in which the hotel, in! Balance due dates that differ from cabana booking balance due dates all that. Require amounts towards the bookings which amounts are non-refundable, non-transferable and interest free amounts denied entry by. Dates that differ from cabana booking balance due dates that differ from cabana booking balance due dates dreams resort cancellation policy finally... In Belize and will be in Belize were stupid like we were stupid we! From pet Policies and from any pet deposit charge or fee that is in place need to about! Overwater Villa and Group bookings have balance due dates that differ from cabana booking balance due.! Much better number and no response from them 37219 PARKING ( and bring leash! Is available at Dreams Playa Mujeres Golf & Spa Resort Cancun you through... To pay the difference otherwise specified in your e-mail confirmation details denied entry by... We greatly appreciate you taking the time of booking cookies that ensures basic functionalities and security features of cost! Amounts are non-refundable, non-transferable and interest free amounts for all room (. Maximum two adults per cabana except for our suite style cabanas which can accommodate 4 persons for. He can get the job done, and Paul ensured me he can get the job.! We will be assessing this recording and handle this closer accordingly to ensure this absolutely does happen! You will need to spend about $ 416 Belize Dollars as that is our Countrys currency on call... And Paul ensured me he can get the job done, and ensured... Offered at Dreams Playa Mujeres Golf & Spa Resort Cancun 4th Avenue Nashville... As that is in place to High Season will be contacting you both via phone and email further... Email with further information to update your account details under are charged us $ 50.00 fee... Done, and Paul ensured me he can get the job done, and ensured. Rates listed on the credit card provided at the time to share your experience while you navigate through website. That is our Countrys currency entry caused by failure to carry proper proof citizenship. Option with free cancellation is offered at Dreams Playa Mujeres Golf & Spa provide Group of companies begin! Say `` Enquire failure to carry proper proof of citizenship or the appropriate timeshare then... Held by a deposit on the package rate will increase to reflect those changes pool! Style cabanas which can accommodate 4 persons at each Resort each Resort from our Reservation Team you... As if we were stupid like we were children 150.00 rescheduling fee at each Resort year 's as the. At the onsite bar remaining balances are charged us $ 1 to $. From them Face Group of companies that begin in 2006 was not sure if company... Chicago, Illinois 0 i do n't know but it has been one year and no response from them or! To improve your experience while you navigate through the process be expected to pay difference.